Initial Assessment and Planning (IA&P)

Initial Assessment and Planning (IA&P) provides housing information and assistance to individuals, couples and families experiencing, or who are at risk of, homelessness.

What we do

Initial Assessment and Planning (IA&P) provides housing information and assistance to individuals, couples and families experiencing, or who are at risk of, homelessness.

IA&P is the main entry point for people who are homeless, or at risk of homelessness, across Victoria.

Wayss IA&P staff provide information, advice, advocacy and referral in response to the housing needs of people accessing the service.

How can you access Wayss IA&P?

Anyone experiencing homelessness can drop in to the Wayss Dandenong <> and Berwick <> offices between Monday to Friday, 9am to 5pm.

An appointment-based service is also available from the Wayss Pakenham, Cranbourne and Frankston offices.

Wayss IA&P Frankston provides support to address housing issues regarding rent arrears only. People in crisis will be directed to the Salvation Army SalvoCare Eastern services – Frankston Mornington Peninsula.  

Who can access Wayss IA&P

People experiencing, or at risk of, homelessness, within

  • Greater Dandenong
  • Frankston
  • Casey
  • Cardinia
  • Mornington Peninsula

Families, singles and couples, and young people (16-25 years of age)

Wayss in the 1990s

Then in September 1997 the organisation became WAYSS Limited with a Board of Directors and day to day management by the Chief Executive Officer.

Wayss underwent further transformation with the restructure of community housing and the funding of the Transitional Housing Management (THM) program. The Regional Housing Council ceased operation and transferred direct service operations to Wayss in 1997.

During this decade Wayss became responsible for the then South East Women’s Domestic Violence Outreach Service. Funding was also received to establish a Children’s Services Worker within the outreach service. SAAP funded Women’s Outreach Program was also transferred to Wayss in 1999.