After-hours face-to-face crisis response

Wayss’ after-hours response provides face-to-face support for women and their children experiencing family violence who are in crisis, and have been placed in a motel by Safe Steps.  Workers also receive and respond to referrals from Victoria Police and the Orange Door.

The after-hours response covers motels located within Greater Dandenong, Casey and Cardinia.

What we do?

The after-hours response provides assistance to women and their children who have been placed in emergency accommodation by Safe Steps and Orange Door or a local specialist organisation due to a family violence crisis.

Women and their children are supported with a face-to-face emergency response between the hours of 5pm and 9am to:

  • Access essential items, including clothing, food and medication
  • Advocacy with police or other appropriate services
  • Emotional support
  • Other support as identified

Who can access the after-hours response?

Women and their children who have been placed in emergency accommodation or require support within Greater Dandenong, Casey or Cardinia.

How can you access the after-hours response?

Safe Steps, Orange Door, Victoria Police or a local specialist service can refer a woman to the after-hours response.

Wayss in the 1990s

Then in September 1997 the organisation became WAYSS Limited with a Board of Directors and day to day management by the Chief Executive Officer.

Wayss underwent further transformation with the restructure of community housing and the funding of the Transitional Housing Management (THM) program. The Regional Housing Council ceased operation and transferred direct service operations to Wayss in 1997.

During this decade Wayss became responsible for the then South East Women’s Domestic Violence Outreach Service. Funding was also received to establish a Children’s Services Worker within the outreach service. SAAP funded Women’s Outreach Program was also transferred to Wayss in 1999.