Family Violence Support Services

Everyone deserves to feel safe and free from harm. If you’re experiencing violence in your home, feel threatened, or are at risk in any physical or emotional way, reach out for a private and confidential conversation. Our trained staff are here to listen, talk about your options, and help support you and your family. Even if you’re not sure whether what you’re experiencing is considered ‘violence’, talking about your situation can help.

Our specialist family violence worker can assist with access to different services and support individual needs. Ensuring safety is our priority.

Whether referred from Victoria Police (L17), Safe Steps, Orange Door, or by direct contact, our specialist family violence workers will:

  • Talk about your individual experiences
  • Assess level of risk and assist with safety planning
  • Offer information and options for support

If support is required, the Family Violence worker will do a comprehensive risk assessment and provide support to help make informed decisions.

Wayss Family violence specialist can assist with:

  • Access to crisis accommodation
  • Information on future housing options
  • Information and support
  • Safety planning
  • Advocacy
  • Referral to services, including counselling, housing, material aid, health, legal and court support

After hours face to face
crisis support

Face-to-face support for women and their children experiencing family violence who are in crisis.

Police Referral (L17)​

Our specialist family violence workers respond to L17 referrals made by Victoria Police officers who have attended a family violence incident.

Family Violence Refuge

A safe and secure place where women and their children escaping family violence are provided support and accommodation for up to six weeks​

Family Advocacy and Support Services (FASS)

Provides access to legal information and advocacy for women and their children experiencing family violence.

Youth Services

Support services for young people aged 16 to 25 years, including transitional housing support and access to crisis accommodation options.

Contact Wayss

Family violence specialists provide support and case management to women and their children and youths experiencing family violence.

Wayss in the 1990s

Then in September 1997 the organisation became WAYSS Limited with a Board of Directors and day to day management by the Chief Executive Officer.

Wayss underwent further transformation with the restructure of community housing and the funding of the Transitional Housing Management (THM) program. The Regional Housing Council ceased operation and transferred direct service operations to Wayss in 1997.

During this decade Wayss became responsible for the then South East Women’s Domestic Violence Outreach Service. Funding was also received to establish a Children’s Services Worker within the outreach service. SAAP funded Women’s Outreach Program was also transferred to Wayss in 1999.