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Feedback

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For details about how we deal with your feedback, please refer to our policies.

Client Feedback and Complaints Policy

Provides information about the complaints process and provides guidelines on how to give feedback.

Client Privacy Policy

Shares information about how wayss keeps personal information private and the privacy responsibilities of all service users.

Client Rights and Responsibilities Policy

Outlines the rights and responsibilities of clients using wayss services, and the rights and responsibilities of wayss staff. It includes client rights like respectful treatment and informed service choices, as well as wayss’ rights to ensure safety and ethical service provision.

Code of Conduct

Outlines how we put our values into practice. This code applies to wayss Board, team members (including temporary or casual team members), contractors, students, and volunteers.