Strategic Plan 2021–2024

Our Purpose

We find new ways to ensure people experiencing family violence and housing insecurity have access to immediate support and assistance on their path to recovery.

Our Vision

For people experiencing family violence and housing insecurity to be able to access support and live safe and fulfilling lives.

Targeted Outcomes

For Clients

  • Immediate safety
  • Safe and appropriate accommodation
  • Connection to other supports needed for recovery

For Wayss

Contribute to a system that better meets the needs of service users

Our Core Values

In working with our clients, our stakeholders and each other we will always demonstrate our core values of:

Strategic Impact Priorities

Increase access to housing

Increase access to appropriate and sustainable housing for Wayss clients

  • Identify investment opportunities that will increase Wayss access to housing

  • Develop pathways for Wayss clients to access longer term, safe and sustainable housing

Increase access to Wayss Services

Ensure our services are accessible and appropriate for our diverse community

  • Develop our service design and delivery in direct response to consultation with people with lived experience of family violence and homelessness

  • Build deeper relationships and meaningful partnerships with key community groups in our region

Innovate and influence for change

Focus on new and tailored service responses that build an evidence base for systemic change

  • Invest in service delivery innovation

  • Engage philanthropic and corporate supporters in our innovation projects

  • Engage philanthropic and corporate supporters in our innovation projects

Our roles

Crisis response

To keep people who have experienced family violence and people who are homeless or at risk of homelessness, safe in immediate crisis.

Client self-determination

To deliver client service supports that enable self-determination and self-sufficiency.

Access to housing

To provide access to short, medium term and permanent tenure housing and advocate for improved social housing options.

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ACNC Registered Charity ABN 38 080 191 108

Stay in touch

Receive occasional updates about news, campaigns and projects related to how how you can help us provide assistance, advice and housing for people in Melbourne affected by homelessness & family violence.

Wayss in the 1990s

Then in September 1997 the organisation became WAYSS Limited with a Board of Directors and day to day management by the Chief Executive Officer.

Wayss underwent further transformation with the restructure of community housing and the funding of the Transitional Housing Management (THM) program. The Regional Housing Council ceased operation and transferred direct service operations to Wayss in 1997.

During this decade Wayss became responsible for the then South East Women’s Domestic Violence Outreach Service. Funding was also received to establish a Children’s Services Worker within the outreach service. SAAP funded Women’s Outreach Program was also transferred to Wayss in 1999.