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Strategic Plan 2021–2024
Our Purpose
We find new ways to ensure people experiencing family violence and housing insecurity have access to immediate support and assistance on their path to recovery.
Our Vision
For people experiencing family violence and housing insecurity to be able to access support and live safe and fulfilling lives.
Targeted Outcomes
For Clients
- Immediate safety
- Safe and appropriate accommodation
- Connection to other supports needed for recovery
For Wayss
Contribute to a system that better meets the needs of service users
Our Core Values
In working with our clients, our stakeholders and each other we will always demonstrate our core values of:


Strategic Impact Priorities


Increase access to housing
- Identify investment opportunities that will increase Wayss access to housing
- Develop pathways for Wayss clients to access longer term, safe and sustainable housing


Increase access to Wayss Services
- Develop our service design and delivery in direct response to consultation with people with lived experience of family violence and homelessness
- Build deeper relationships and meaningful partnerships with key community groups in our region


Innovate and influence for change
- Invest in service delivery innovation
- Engage philanthropic and corporate supporters in our innovation projects
- Engage philanthropic and corporate supporters in our innovation projects
Our roles


Crisis response
To keep people who have experienced family violence and people who are homeless or at risk of homelessness, safe in immediate crisis.


Client self-determination
To deliver client service supports that enable self-determination and self-sufficiency.


Access to housing
To provide access to short, medium term and permanent tenure housing and advocate for improved social housing options.